September 3rd : Ups and Downs
The last couple months have been such a roller coaster. The pressure of selling cars can get to your head, if it does you can't sell cars. It's a negative feedback loop, once I started thinking I couldn't sell, I really couldn't sell. I started being nervous around my customers and scared to make jokes with them. Once I got over that hump of knowing it doesn't matter, specifically when I divorced my sense of self-worth to how many cars I sold in a month, I began having fun with my customers. I'd crack stupid jokes, and I'd laugh at myself. When they didn't buy I stopped feeling resentment and frustration instead it was just whatever onto the next.
I've gotten so much better at dealing with people, it's all about finding common ground which leads to trust. If you can't find common ground the only thing I know you can do to build rapport is to be funny. I couldn't connect with every single person I talked to, which is something I've always wanted. I feel that once I grow more as a person and meet new people, I'll be able to build a connection.